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Answering 5 Common Employee Training Questions

Far too often, organizations dismiss employee training and development programs as a needless expense that does not bring any benefits to the business.

It’s a common theme, especially in the UAE small business industry where most HR executives feel like they don’t have the required budget to conduct ongoing training that would actually benefit the employees, and thereby the business.

The problem here is twofold.


Firstly, most small business owners feel insecure about their staff’s loyalty. They feel like the moment an employee learns new skills and polishes existing ones, he/she will leave for pastures anew to a company with a better salary package, and the investment they made in the training program would be wasted.

Secondly, training simply is not a priority for most organizations. They look to hire ready-made talent that can start working from day one without the need to train new skills.

While many business owners are justified in feeling this way about employee training, the major problem is that no one has ever told them the benefits for their company if their staff was trained adequately.

When employees learn new skills to utilize company resources effectively, the company’s workplace productivity increases exponentially. Sales increases, client dealing improves, and most importantly, employees are given a reason to stay with the company in the long-term.

The final statement above will naturally raise a few eyebrows, but let us explain why this happens.

According to multiple research studies on job happiness, the number one reason why people leave an organization is not monetary reasons, but rather because they feel like they have not received substantial training that would help them do their jobs more effectively.

Ask any of the large multinationals operating in the UAE if they regularly invest in proper training courses in Dubai for their employees, and more than 80% will answer with a ‘Yes.’

These organizations understand the importance of retaining their top talent and improving employee efficiency in any way possible, and so they ensure that the staff is given all the tools required for the job.

If you are a small business owner or are involved in the management of an SME, it is vital that you set aside a separate budget for training. Not only will this improve the morale of your team thereby decreasing the company’s turnover rate, but also it will also greatly benefit the business.

Answering Five Common Employee Training Questions

Common employee training questions


At this point, you will naturally have a few questions about employee training solutions that how to implement them properly.

To help you out in this matter, we have answered five of the most common employee training questions business owners have about employee training programs.

1. Why the need for training?


Because technologies, workplace trends, skill requirements, and business goals change over time. If your employees do not keep up, your company is going to fall behind its competitors in a few years, and all your top talent will leave.

2. Does every employee require training?


No. The biggest reason why so many training programs fail is that the management tries to maximize the investment of a course by asking everyone to attend. Proper training success can only be realized if the courses are tailor-made for employees who need them most.

3. What should I expect in the outcomes?


The primary goal of any training program should be to address existing problems and skill shortages within the team or to teach new skills. If this end goal is achieved, business success will follow naturally.

4. What resources are required?


If you hire a professional who regularly delivers training courses, the only resource you will need to expend is money. The professional will bring his own training equipment and setup.

Otherwise, it will depend on the kind of the course you are looking to deliver (for example, teaching a new software is only possible if all the employees have workstations)

5. How much will it cost?


Once again, this factor will depend on the kind of training program you want to conduct. The important thing here is to realize the long-term benefits of the process. You will effectively pay only a few hundred dollars for improved performance and better sales. It is the ROI (Return on Investment), that matters.

Feel free to comment down below if there are any other queries you had like answered by our industry experts.


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How To Perform Performance Appraisal For Your Organization

The day of the appraisal may be considered a doomsday by your employees. Since it’s thought to mostly bring anxiety, resentment, and disappointment to your employees like an unpleasant surprise. A few changes, however, can help change that perspective and reaction to it.

Appraisals are essential for organizations. Whether you own a small shop in the Abu Dhabi mall or the whole mall management lies in your hands, performance appraisals must be a part of your roles and responsibilities. Although numerous performance appraisal methods are available, it’s never a one size fits all for companies.


performance appraisal

Since it’s an important aspect of team performance, appraisals should be conducted using expert assistance. This article, however, aims to highlight the basics of an employee appraisal. Read below to know more:

Step by step guide to perform a performance appraisal


Since appraisals are of the most critical nature, contributing towards and origination’s success, it’s time for you to gets the ball rolling.

Use the following guide to help you conduct appraisals for your organization’s employees! You know you can do it!

Pre-Review


1- Begin year by setting goals


Meet up your employees at the start of the year and discuss what you want them to achieve and set personal and work-related goals. This provides a base for measuring their performance.

2- “All year round” positive feedback


The appraisal meeting shouldn’t be a surprise for them. Provide them feedback throughout the year, so you don't have to surprise them with bad news. They might even question your managerial skills! Talk to your employees about the issues that you're facing and how they can improve!

3- Create a structure


A structure should be designed for conducting annual appraisals. Department managers should be following the same standard format, but with specific changes relevant to each department. Handout evaluation forms to your staff a few weeks before the meeting.

4- Prepare for the meeting


If you’re the one leading the review, make sure you're prepared the points that need discussion. To make it comprehensive, use employee’s self-evaluation form and the initial plan you set up for the year.

During the meeting


5- Start on a positive note


No one likes being told they're useless in the first few minutes because that’s all they will think about throughout the session. List the good things they've accomplished and then move on to areas they could improve on.

6- Make it a dialogue!


Effective performance reviews require dialogues which is why you should make it a point to create one with your employee. Ask or their input to understand how they think!

7- Do not confront!


Use constructive criticism if there's something to be discussed. Point it out and then suggest improvements but don’t accuse your employee and ask them how they feel about a situation.

8- Provide advice


Advise them how they can balance their work life to prevent burn out. Discus their overall happiness and its importance for their proper working! It's important always to promise what you can deliver when it comes to salaries, working hours, offers, etc.

9- Request their feedback


Since its dialogue, it's important to know how your employee feels and if they have anything they would like to add. If they talk about certain changes, make sure you incorporate them to let them know what they think matters.

10- End positively


It’s important to get your employees to feel motivated before they leave the room. Summarize the evaluation and end on a good note so that they know you mean well.

Post review


11- Allow a review


Let the employees review your notes. Hand over your copy of the form so that they can make copies and refer to them in the future.

12- Hand over a copy to the HR Dept


Once your employee has signed the form, hand it over to the HR department, and let them d the rest. The department will examine recurring patterns, areas of improvement and other essential aspects for any further training needs.  

13- Monitor progress


Keeping the performance of employees in check is necessary. And follow up with them periodically to ensure they're making progress like discussed.

Conclusion


Use the steps mentioned above to evaluate your employee workforce. With the continually changing working requirements and expectations the appraisals too, need overhauling every time they're conducted.

The best way to go about it is by hiring professionals to train your teams in the art of conducting the appraisal. Expert organizations’ offering corporate training in Dubai offer comprehensive courses that can be customized according to the needs of your organization. Just what your organization needs to grow!

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